Product Support

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END OF LIFE ANALOGUE TELEPHONE LANDLINES

At Moba HQ September 2019 

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Due to the modernisation of its infrastructure, our telephone provider has decided that, as of September 2019, our analogue telephone lines will no longer be operational.


This decision will affect customers with machines that operate under DOS technology because remote support from Moba would not be possible as of September 2019. 

Of course, our customers can rely on us to find a solution that enables us to provide remote support.

 

Remote DOS Engineer

Moba Remote DOS Engineer allows you to connect to the equipment which works with DOS without an analog telephone line. With the RDE, remote support for older installations is available. You can order RDE through our spare parts department or the webshop (part number 21950910).


For more information contact our Customer Care Department: customercare@moba.net .


To check whether your machine qualifies click on the button below.

Request remote engineer
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