Moba wants to be where its customers are. This is why we have opened offices all over the world and work closely with a network of agents. This enables us to proactively support our customers and respond to their needs quickly. This is exactly how the relationship between Moba and Novasol S.R.L., our agent in Romania, has looked for many years.
Novasol was founded 20 years ago as a company active in the food industry such as poultry slaughtering and poultry farming equipment. Their mission is to guide their customers as much as they can by attending to their needs, advising them about future developments, keeping them up-to-date with the latest technologies and solving any issues that may occur. Novasol developed a great interest in the egg industry. To further strengthen their position in the Romanian egg industry, they joined forces with Moba. Today, the company consists of four experienced engineers to help their customers take the next step in the egg grading, packaging and processing industry.
Moba is an innovative company and our customers really benefit from their latest technologies. There are many Moba machines in Romania, even at the biggest egg grading and packing station – Toneli
Mrs. Rodica Enaceanu, an employee at Novasol, is very happy with the partnership with Moba. "Moba is an innovative company and our customers really benefit from their latest technologies. There are many Moba machines in Romania, even at the biggest egg grading and packing station – Toneli. All our customers benefit from the continuous developments of the company. For example, just last month, when the very first Moba customer in Romania was connected with iMoba."
In Romania, it is difficult for egg producers to find staff, which is why automation is becoming more popular in the region. Mrs. Rodica adds: "Moba's robotic systems, which can fully automate the egg grading and packing process, offer the solution. We notice that our customers are investing in higher-capacity machines and automation."
We very much appreciate the partnership with Moba and how this relationship has benefit our company, and more importantly our customers. We hope to continue to work together for many years to come.
Mrs. Rodica and her colleagues often visit customers to help optimize their business and offer solutions. Mrs. Rodica: “We are always ready to visit customers, but often they ask a Moba service engineer to come. Not just for the purpose of maintaining the equipment, but also to seek advice on how they can optimize the business and the machine. And of course, I must stress the importance of the Moba Helpdesk, which is available 24/7. The Moba team has the answer to any question."
"Finally, we would like to congratulate the Moba team for offering such good atmosphere and innovation. We very much appreciate the partnership with Moba and how this relationship has benefit our company, and more importantly our customers. We hope to continue to work together for many years to come."