Actualités Moba

« Nous vous tiendrons informés »

         

END OF LIFE ANALOG TELEPHONE LANDLINES

AT MOBA HQ SEPTEMBER 2019 

Due to the modernization of its infrastructure, our telephone provider has decided that, as of September 2019, our analog telephone lines will no longer be operational.


This decision will affect customers with machines that operate under DOS technology because remote support from Moba would not be possible as of September 2019. 

Of course, our customers can rely on us to find a solution that enables us to provide remote support.


Remote DOS Engineer

We are currently working with a new device called the Remote-DOS-Engineer. The RDE enables us to provide remote support. An internet connection or 4G mobile phone network can be used to establish a connection with the Remote-DOS-Engineer, but only with an android phone.


For more information contact our Customer Care Departmentcustomercare@moba.net .


To check whether your machine qualifies, click on the button below.



news-video
left_image

Contacts et service Notre service fait toute la différence !

img